Privacy Policy
This website is owned by Wood & Wool Furniture, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Wood & Wool, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Wood & Wool website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Last Updated: April 11, 2026
At Wood & Wool Furniture, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.
Information We Collect
When you visit our website or place an order, we may collect the following information:
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party providers)
Order history and purchase details
Website usage data (such as pages visited and time spent on site)
How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you about your purchase
Coordinate delivery or pickup
Provide customer support
Improve our website and services
Send updates, promotions, or marketing communications (only if you opt in)
Payment Information
We do not store your payment details. Payments are processed securely through trusted third-party providers.
If you choose to pay via e-transfer, payment is sent directly to our business email and handled securely.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary to:
Process payments
Deliver your order
Operate our website (e.g., hosting providers)
These third parties are required to keep your information secure and confidential.
Cookies & Website Tracking
Our website may use cookies and similar technologies to:
Enhance your browsing experience
Analyze website traffic
Improve functionality
You can choose to disable cookies through your browser settings.
Data Security
We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure.
Your Rights
As a Canadian resident, you have the right to:
Request access to your personal information
Request corrections to your information
Withdraw consent for marketing communications
To make a request, please contact us using the information below.
Retention of Information
We retain your information only as long as necessary to:
Fulfill orders
Comply with legal obligations
Resolve disputes
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@woodandwoolfurniture.com.